“Up to” claims generally False Advertising. Connecticut-based Frontier must, “reduce its monthly rate for affected customers to $9.99 – a savings of $10 to $20 per month. The reduced rate will remain in effect until the mandated improvements allow Frontier to increase existing download speeds provisioned at 1.5 Mbps or lower to at least 6 Mbps.” In addition, Frontier must spend $150M more than planned on upgrades. The cost of their settlement is over $6.000 for each of 28,000 homes affected.
West Virginia Attorney General Patrick Morrisey achieved something neither Britain’s OFCOM, Germany’s BNetzA or the U.S. FCC or FTC have ever achieved. Since the frist consumer broadband lines were installed around 1999, telcos have knowingly misled customers on both speed and pricing.